Returns & Exchanges
At Happy Out Café, we want you to love every purchase, but if you are not completely satisfied, we offer a 30-day return policy for most retail items and non-perishable goods. Please ensure items are in their original packaging and accompanied by a proof of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our support team at hello@happyoutcafe.com or visit our shop in person with your order number and reason for return.
- 2.Package Your Items
Securely pack the unused items in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.
- 3.Ship or Drop Off
Affix the provided return label to your package and drop it at any authorized courier location, or simply bring it directly to our café counter.
- 4.Receive Your Refund
Once we receive and inspect your items, we will process your refund to the original payment method within 5 to 7 business days.